Learning Lab: From Transactions to Trust - Building Customer Relationships That Drive Sustainable Growth (Webinar)

  • Wednesday, May 20, 2026|12:00–1:00pm
  • Location
    Online (Zoom Webinar)
    Cost
    Free
    Organization
    Small Business Centre of Barrie, Simcoe County and Orillia
    Phone
    (705) 720-2445
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    Customer Experience Learning Lab Banner - May 2026

    Strong businesses are built on strong relationships.

    In this session with Carol Richardson of Compass Rose Floral Design, you’ll learn how to create customer experiences that go beyond the transaction—building trust, loyalty, and advocacy. Drawing on her experience as both an enterprise customer experience executive and entrepreneur, Carol brings a practical, real-world perspective to what drives meaningful connection and results. Through simple frameworks and practical examples, you’ll discover how thoughtful customer experience can fuel repeat business, profitability, and sustainable growth in revenue.

    This 1-hour webinar will equip you with actionable tools and insights to strengthen customer relationships and grow your business with intention.

     Register for this Live Zoom Webinar

     

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    Green
    May 20, 2026 - 12:00pm - May 20, 2026 - 1:00pm